PIM Portal FAQ

Q: How can I become a supplier at Advance Auto Parts?
A: You can submit a new supplier form.

Q: After I submit a supplier form, what happens next?
A: Once the application is submitted it will go through an internal review process. Once the application has been reviewed a team member will reach out to the applicant.

Q: What is my User ID to sign-in to the web portal?
A: The User ID is the unique ID that was assigned to you by AAP.

Q: How do I reset my password?
A: You can submit a password rest by filling out the password reset request.

Q: Who is a Catalogue Captain
A: A Catalogue Captain is the primary contact for your organization.

Q: What does Customer Facing mean?
A: Customer Facing is product titles, marketing copies, features and benefits and specifications.